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Client Solutions

Communication

We offer two courses designed to specifically improve how we manage ourselves and treat others, particularly during tense moments when buy-in is critical and tension is high. The 16-hr and 8-hr courses can be conducted in full days, half-days, or in 2-hr segments.

Communication Skills: Key to Engagement and Cooperation

2-day training in communication skills: (click for flyer)

  • The Power of Appreciation and Positive Recognition
  • Approaching others to gain a willing ear to your ideas
  • Listening and reading people accurately
  • Response skills that diffuse conflict and build rapport
  • Probing skills to uncover needs, problems, and facts
  • Presenting problems and solutions in a way that others can follow
  • Communicating to Increase Engagement and Cooperation

    1-day training in critical interactive skills (click for flyer)

  • The Power of Appreciation and Positive Recognition
  • Approaching others to gain a willing ear to your ideas
  • Listening and reading people accurately
  • Response skills that diffuse conflict and build rapport
  • Probing skills to uncover needs, problems, and facts
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